When you first purchased a lawn mowing company franchise in NZ, you likely did your homework around which company to go with and the type of lawn mowing equipment you need to buy such as a ride-on lawnmower, a push mower, and even garden equipment. However, equally important is selecting the right mower shop.

Your business ultimately relies on high-quality equipment that works at its best. The unfortunate reality is that not every mower shop will provide you with the level of service you require to provide the best customer service. So, how do you find the best mower shop? Read on to find out.

 

Location

Businesses that provide superior customer service generally have customers that pass several other lawnmower shops to get to theirs. While that’s undoubtedly an option, your busy schedule may determine that a convenient location is an important consideration.

Take a look at your customer list and find the lawnmower shop or shops that are in proximity to those customers. You may even find one on your direct route home. The more convenient the location, the easier you will be able to stop in for new equipment, repairs, maintenance, and queries.

Suppose there are several lawn mower shops in your area. In that case, it can be worth considering these other points below to determine which will be the most beneficial for you.

 

Loan Equipment

There may come a time when particular parts are required for your mower that will take several days to arrive. Or, your lawnmower may not be available on the same day you take it in for servicing or repairs.  

Given that this one piece of equipment can be your bread and butter, it’s helpful if your local mower shop offers loan equipment to prevent you from getting behind schedule. Of course, many lawn mowing business owners have more than one lawnmower, but you’ll likely discover that you always have a favourite for particular tasks.

 

Brands

There is no other way to say it – some lawnmower brands are better than others. If you desire a specific brand, you would naturally select a mower shop that specialises in that brand. Why? Because they have genuine parts on-site for repairs and maintenance while understanding all the intricacies of each model.

What’s more, if you purchase your lawnmower from that store, you likely receive some kind of warranty or guarantee for an extended length of time. Having brand support is unparalleled in your line of business!

 

Other Equipment

While it’s crucial to select a mower store that’s conveniently located, offers loan equipment, and has reputable brands, there is more to consider. Do they stock other lawn care equipment? Can you purchase equipment for tree trimming, hedges, and other tasks?

The more equipment you receive from one store, the more convenient it will be to access repairs, services, and replacements. It would also help if the one store also stocks safety equipment like glasses, ear muffs, and shin guards that allow you to do your job while following health and safety recommendations.

Suitability for Your Needs

The needs of a homeowner are generally far different from those of a lawn mowing service provider. As a result, you need to consider more than just your budget and lawn size. There’s also the mower weight, power, and engine to consider. Does the mower shop near you have lawnmowers to suit your needs?

They should be light enough to avoid fatigue from daily use, yet powerful enough to handle lawns of any size. The engines should also be durable, long-lasting, and easy to maintain. The same rules apply to other lawn care equipment like weed eaters.

Do your homework online, talk to people, and find out which mower shop will have the most appropriate products for your line of work. You’ll likely be surprised at how much a small amount of homework and research matters.

 

Turn-Around Time

It’s certainly helpful if a mower shop offers loan equipment while yours receives a service, maintenance, or repairs. Although, it undoubtedly helps even more if you don’t have to wait several days for these tasks to take place.

Talk to your preferred mower shop team about your expectations and their suitability to deliver. Are they willing to go the extra mile for you to ensure you can continue providing a high-quality lawn mowing service? Will you be able to benefit from a mutually beneficial relationship?

Even during the height of lawn mowing season, you want peace of mind that you won’t be caught short, even if your chosen mower shop is under the pump.

 

Start Mowing Now

Even though the process of selecting the right mower shop for your needs involves careful planning, it can certainly be made easier. Do your homework, learn more about each potential option, and make sure that they will be able to meet your expectations so that you can meet the expectations of your customers.

Even better, talk to an experienced Crewcut guy in your area or ask for assistance from your Crewcut manager to make this part of the onboarding process hassle-free!